Terms and Conditions

Welcome to FirstContact Gift Shop! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Website

By using this website, you agree to:

  • Be at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • Provide accurate and current information when registering or placing an order.
  • Not use the site for any unlawful or prohibited activity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Orders

  • All products displayed on the website are subject to availability.
  • We reserve the right to limit quantities and update product descriptions or prices at any time.
  • An order confirmation does not signify our acceptance of the order; we may cancel an order for any reason, including error in pricing or product information.

3. Pricing and Payments

  • All prices are listed in [Insert Currency] and include applicable taxes unless otherwise stated.
  • We accept payments through [Insert Payment Methods].
  • Payment must be received in full before products are dispatched.

4. Shipping and Delivery

  • Delivery times are estimates only and may vary based on location and availability.
  • We are not responsible for delays caused by third-party shipping carriers.
  • Risk of loss and title pass to you upon delivery to the carrier.

Please see our Shipping Policy for more details.

5. Returns and Refunds

Please refer to our Refund Policy for complete details.

In general:

  • You may return unused, unopened items within 7–14 days of delivery for a refund.
  • Certain items (e.g., personalized gifts or digital downloads) may be non-refundable.
  • Shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All website content including images, logos, product descriptions, and design elements are the property of FirstContact Gift Shop and are protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute content without written permission.
  • Use our branding or materials for commercial purposes without authorization.

7. Limitation of Liability

To the fullest extent permitted by law, FirstContact Gift Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

8. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login information.
  • You agree to notify us immediately of unauthorized use of your account.

We are not liable for any loss or damage arising from unauthorized access to your account.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Ghana, and you consent to the exclusive jurisdiction of the courts in that region.

10. Changes to These Terms

We may update these Terms at any time. Changes will be effective upon posting on this page. Continued use of the site after such updates constitutes your acceptance of the changes.

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