Privacy Policy
At FirstContact Gift Shop (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By accessing our site or using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via secure third-party services)
1.2 Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referring URLs
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase or inquiries
- Send promotional offers or newsletters (with your consent)
- Improve our website functionality and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: such as payment processors, delivery partners, or IT support
- Legal Authorities: when required by law, or to protect our rights
- Marketing Platforms: only if you’ve opted in to receive marketing communications
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and cart contents
- Improve website performance and analytics
- Serve targeted advertisements (optional and consent-based)
You may disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement reasonable technical and administrative measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to or restrict certain types of processing
To make such requests, contact us.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill your orders
- Meet legal or regulatory requirements
- Resolve disputes and enforce our terms
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.